7942 Firmware problem

[jesus.lazcano]

Hi everyone,

When I connect my 7942 ip phones, the screen get freeze in the uploading firmware stage, then the Cisco logo appears and the phone doesnt do anything, I have been reading that i have to install the firmware on the phone, How can i do this??

Thanks.

[Walter Solano · Accepted solution]

Where are you going to register the phone??

Do you have a DCHP server in your network ???

If you are using a DHCP server how is it a server or a router and is option 150 configured???

I belive that this document will help you a lot:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a008009485a.shtml

HTH

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Walter Solano