08-31-2010 05:07 AM - edited 03-16-2019 12:32 AM
Good Evening, gents!
Cisco 7960 with two 7914. Everything worked fine untill yesterday. The second expansion module started flashing red lights, nothing is displayed.
I swaped expansion modules, no changes - the second module is still flashing red lights.
Can not find any description for flashing red lights
PLease, help!
Thank you everyone in advance!
08-31-2010 05:29 AM
Probably not the sidecars then... have you tried swapping phone and AUX cable?
08-31-2010 05:51 AM
Yes, I swapped AUX cables, no changes..
08-31-2010 05:59 AM
Is it possible the device-level config was changed so "Module 2" no longer has the right settings for the sidecar/firmware?
08-31-2010 06:16 AM
No, I am the only one who could do that..But as far as I remember, I never did that ))
08-31-2010 06:24 AM
Could you humor me and swap out the phone? If you feel like the config is good and you've already swapped the sidecars and AUX cable that's about all that's left! (Aside from PWR-CUBEs)
08-31-2010 09:36 PM
I am going to replace the phone today, will let you know the results
08-31-2010 06:29 AM
Are the lights flashing, or solid red?
Is this CME or CUCM?
You may be hitting this bug, perhaps?
CSCsw25514
7914 fails to re-register after 'reset' is issued on CME 4.3
08-31-2010 09:38 PM
They are flashing, it is CUCM 6
09-01-2010 04:51 AM
Was going to replace the phone today, but the second expansion module is now working fine..
09-01-2010 05:01 AM
Strange.... Maybe your building is haunted. I'm glad things are working now but I wish we'd found a root cause!
09-01-2010 05:05 AM
Yeah, right, it is strange, still wondering how it is happening. Thank you anyway!
09-01-2010 05:18 AM
You're welcome. Feel free to update us if it starts acting up again.
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