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7965 Phones showing "Ethernet Disconnected" after Phone Load update

Arthur Luke
Level 1
Level 1

Just did an update of (140) 7965 phones, and everything went pretty smooth except for 5 phones that got stuck on a messge showing "Ethernet Disconnected". The users power-cycled the phones the next morning when they came in and everything came back up and on the new phone load no problem. Not the end of the worrld, but I'd much rather not have my end users having to deal with this, or try to get someone to go around and power-cycle these things. Anybody else run into this?

FYI - we were going from SCCP45.9-2-1S to SCCP45.9-3-1SR2-1S and using BAT to update the Phone Load Name and reset the phones.

7 Replies 7

Chris Deren