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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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7971G SIP XML He||

Hi guys, for a very long time I've been trying to get my awesome phone (CP-7971G-GE) work with my asterisk pbx setup.

As much as I've tried I've had no luck in getting the phone to register with my pbx, for some reason it just keeps claiming to be registering.  My only thought on why this might be is that the sip line is not showing a port number on the phone, even though I've configured it on XML file for the phone (details below).

If anyone can help me on this I'd be really grateful as this has been driving me insane.

Oh, by the way its running firmware "SIP70.8-4-5-4S".

Thanks, in advance, James.

SIP Line Details:

        <line button="1">

           <featureID>9</featureID>

           <featureLabel>50</featureLabel>

                   <name>50</name>

                   <displayName>Line1</displayName>

                   <contact>50</contact>

           <proxy>11.0.0.200</proxy>

           <port>5060</port>

           <autoAnswer>

              <autoAnswerEnabled>2</autoAnswerEnabled>

           </autoAnswer>

           <callWaiting>3</callWaiting>

           <authName>50</authName>

           <authPassword>*censored*</authPassword>

           <sharedLine>false</sharedLine>

           <messageWaitingLampPolicy>1</messageWaitingLampPolicy>

           <messagesNumber>*97</messagesNumber>

           <ringSettingIdle>4</ringSettingIdle>

           <ringSettingActive>5</ringSettingActive>

           <forwardCallInfoDisplay>

              <callerName>true</callerName>

              <callerNumber>false</callerNumber>

              <redirectedNumber>false</redirectedNumber>

              <dialedNumber>true</dialedNumber>

           </forwardCallInfoDisplay>

        </line>

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7971G SIP XML He||

You can look on voipinfo.org for this kind of issues.

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