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8841

8841
Level 1
Level 1

Dear Cisco Team, 

Greetings!!!

I have an 8841 phone that doesn’t boot us. When i plug in the ethernet cable the mute button lights up read and the handset led shows red too but nothing else happens even the screen doesn’t show anything no cisco logo no nothing just blank...

I have tried factory resetting it but it doesn’t work.

What could be the problem and how do I solve it..

any  help is highly appreciated

1 Reply 1

Leo Laohoo
Hall of Fame
Hall of Fame

Get the phone RMAed. 

If the phone was delivered/purchased <6 months ago, claim it on DOA.