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8865 with MRA

j.huizinga
Level 6
Level 6

Hi,

I have an 8865 that is remotely installed and connects over MRA (Expressway-C&E) to a CUCM 11.0

At the remote site we have a TP-Link Wireless router. The TP-Link has WiFi and 4 Ethernet ports. When I connect the 8865 with a cable on one of the Ethernet ports (and the 8865 has external power supply) I can connect to the office and we have voice and video when calling another video phone in the office.

When I connect to the same TP-link with WiFi, I register and I can call phones. But when I call another video phone the call drops when the other party picks up. When I call a non-video phone (like 78XX) I have a voice conversation.

Little weird, any idea?

Thanks

Jan

1 Reply 1

j.huizinga
Level 6
Level 6

OK, leave it

It is a bug in 11.5 firmware, older or the latest firmware will solve it.

I have tested it with 11.5 sr1

Jan