8945 softkey template not able to customize

[Irfan Beldar]

Hi,

Guys i am not able to customizie the softkey template for 8945.I tried to change from Device-->Device Settings-->Softkey Template but no luck.

Regards,

IrfCisco

[Chris Deren]

These phones do not use softkey templates, they use feature control policy under Device Settings-> Feature Control Policy.

HTH,

Chris

[Nicolas MICHEL]

Hi Guys

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8941_8945/9_0/english/admin_guide/P415_BK_C1A45FBB_00_admin-guide-8941-8945/P415_BK_C1A45FBB_00_admin-guide-8941-8945_chapter_0101.html#P415_RF_SABA1ECB_00

Using Cisco Unified Communications Manager Administration, you can associate up to 18 softkeys with applications that are supported by the Cisco Unified IP Phone 8941 and 8945. Cisco Unified Communications Manager support the Standard User and Standard Feature softkey template.

You can use Softkey Template with 8945 but this is not working with 8961 and 9900 series where you will have to use Feature control Policy

:)

Nicolas