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Beginner

9951 "Phone not registered"

Hey Guys, after the Migration from ISDN to a SIP trunk. My 9951 phone don't register anymore. It always say "Phone not registered" But the debug Messages in my CUCME says "Registration successful for 100, registration id is 39" Any ideas?

Feb 25 02:20:27: TFTP: Looking for CTLSEPA4563040751C.tlv
Feb 25 02:20:27: TFTP: Looking for ITLSEPA4563040751C.tlv
Feb 25 02:20:27: TFTP: Looking for ITLFile.tlv
Feb 25 02:20:27: TFTP: Looking for SEPA4563040751C.cnf.xml
Feb 25 02:20:27: TFTP: Opened flash:/SEPA4563040751C.cnf.xml, fd 12, size 4544 for process 231
Feb 25 02:20:27: TFTP: Finished flash:/SEPA4563040751C.cnf.xml, time 00:00:00 for process 231
Feb 25 02:20:28: VOICE_REG_POOL: Register request for (100) from (192.168.50.24)
Feb 25 02:20:28: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 25 02:20:28: VOICE_REG_POOL: key(100) contact(192.168.50.24:5060) add to contact table
Feb 25 02:20:28: VOICE_REG_POOL: key(100) exists in contact table
Feb 25 02:20:28: VOICE_REG_POOL: contact(192.168.50.24) exists in contact table, ref updated
Feb 25 02:20:28: VOICE_REG_POOL: key(192.168.50.24) contact(100) add to srst contact table
Feb 25 02:20:28: VOICE_REG_POOL: key(192.168.50.24) exists in srst contact table, ref updated
Feb 25 02:20:28: VOICE_REG_POOL: Created dial-peer entry of type 1
Feb 25 02:20:28: VOICE_REG_POOL: Registration successful for 100, registration id is 36
Feb 25 02:20:28: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 25 02:20:28: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:100@192.168.50.21
Feb 25 02:20:28: VOICE_REG_POOL: 100 [1:1] unsubscribed MWI.
Feb 25 02:20:28: voice_reg_check_bulkreg_from_dp_entry: checking pool_id 1 for mwi bulk update
Feb 25 02:20:29: TFTP: Looking for featurePolicyDefault.xml
Feb 25 02:20:29: TFTP: Opened flash:/featurePolicyDefault.xml, fd 12, size 825 for process 231
Feb 25 02:20:29: TFTP: Finished flash:/featurePolicyDefault.xml, time 00:00:00 for process 231

Feb 25 02:25:29: TFTP: Looking for CTLSEPA4563040751C.tlv
Feb 25 02:25:29: TFTP: Looking for ITLSEPA4563040751C.tlv
Feb 25 02:25:29: TFTP: Looking for ITLFile.tlv
Feb 25 02:25:29: TFTP: Looking for SEPA4563040751C.cnf.xml
Feb 25 02:25:29: TFTP: Opened flash:/SEPA4563040751C.cnf.xml, fd 10, size 4544 for process 156
Feb 25 02:25:29: TFTP: Finished flash:/SEPA4563040751C.cnf.xml, time 00:00:00 for process 156
Feb 25 02:25:31: VOICE_REG_POOL: Register request for (100) from (192.168.50.24)
Feb 25 02:25:31: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 25 02:25:31: VOICE_REG_POOL: key(100) contact(192.168.50.24:5060) add to contact table
Feb 25 02:25:31: VOICE_REG_POOL: key(100) exists in contact table
Feb 25 02:25:31: VOICE_REG_POOL: contact(192.168.50.24) exists in contact table, ref updated
Feb 25 02:25:31: VOICE_REG_POOL: key(192.168.50.24) contact(100) add to srst contact table
Feb 25 02:25:31: VOICE_REG_POOL: key(192.168.50.24) exists in srst contact table, ref updated
Feb 25 02:25:31: VOICE_REG_POOL: Created dial-peer entry of type 1
Feb 25 02:25:31: VOICE_REG_POOL: Registration successful for 100, registration id is 39
Feb 25 02:25:31: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 25 02:25:31: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:100@192.168.50.21
Feb 25 02:25:31: VOICE_REG_POOL: 100 [1:1] unsubscribed MWI.
Feb 25 02:25:31: voice_reg_check_bulkreg_from_dp_entry: checking pool_id 1 for mwi bulk update
Feb 25 02:25:31: TFTP: Looking for featurePolicyDefault.xml
Feb 25 02:25:31: TFTP: Opened flash:/featurePolicyDefault.xml, fd 10, size 825 for process 156
Feb 25 02:25:31: TFTP: Finished flash:/featurePolicyDefault.xml, time 00:00:00 for process 156

 

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Participant

Hey

Hey

Mac-add of the phone.

Attach the "show tech" and

"debug ip dhcp server events"

"debug ip dhcp server pac".

"debug ccsip mess".

-Kevin

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