01-17-2014 03:52 PM - edited 03-16-2019 09:19 PM
I have about 1000 9971's deployed running firmware 9-3-4-24 on CUCM 8.6
I think these are firmware issue(s) but TAC has not been able to help and i just want to know if anyone else has had similar issues. I have had alot of buggy type issues w/the SIP 99xx phones, very frustrating.
01-17-2014 07:12 PM
Hi Darren,
Considering the different kinds of issues you are experiencing with 9971's it would be a good idea to upgrade a few of the affected 9971's to the latest firmware 9.4(1) and monitor them for a couple of days
If the issues still persist with the new firmware then they need to be looked at one by one, else you will be able to upgrade all 9971's to 9.4(1) to take care of the problem.
Here is the Read me for 9.4(1), check the resolved caveats section to see what issues this firmware will take care of
HTH
Manish
01-21-2014 10:38 AM
Have been testing 9_4_1.9, but that has caused other issues for the test phones, such as removing the prepended "9" in the phone call history for easy redial.
Just generally trying to get a sense from others as all the 9971 firmware seems to be "very buggy" in general as described in my oringal post.
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