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9971 Remote User - Calls Dropping When They Connect

dconstantino
Level 4
Level 4

  Currently we are using a proxy to connect my 9971 to the Corp UCM which is running ucm 8.6.2a the phones registers but all calls drop when they connect. I would say that was a codec mismatch but since no one with the 79XX phones are having those issues and we are configured with the same resouces it has to be something else. I also am curious about the newer VPN options for video phones and telecomuters. Any Help will be welcomes.

1 Reply 1

Amine Nouasri
Level 3
Level 3

You are maybe experiencing the same issue in the thread below:

https://supportforums.cisco.com/thread/2087065

Please rate heplful answers!