04-10-2012 10:57 AM - edited 03-16-2019 10:34 AM
Hi Everyone,
I have
Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK9-M), Version 15.1(4)M3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Tue 06-Dec-11 16:21 by prod_rel_team
ROM: System Bootstrap, Version 12.3(8r)T7, RELEASE SOFTWARE (fc1)
with
------------------ show software versions detail ------------------
Cisco Unity Express version (7.0.6)
Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2008 by Cisco Systems, Inc.
Applications:
Name: Installer (7.0.6.0)
Desc: Installer application
id: a0fb9f0a-fa5c-4b21-a64c-0cb9d6379573
Type: (installer)
Name: Thirdparty (7.0.6)
Desc: Service Engine Thirdparty Code
id: a3442277-7890-4782-9e6b-9d19efc1e0d8
Type: (application)
Name: Bootloader (Primary) (2.1.14)
Desc: Service Engine Bootloader
id: 13b08c00-19f7-4b81-97c7-f1d7fb7a8fd5
Type: (bootloader)
Name: Infrastructure (7.0.6)
Desc: Service Engine Infrastructure
id: a36e1be1-ce8a-4f53-ace7-1844262aa0b9
Type: (application)
Name: Global (7.0.6)
Desc: Global manifest
id: edceaf0b-a890-4045-9086-5452fac85eba
Type: (application)
Name: GPL Infrastructure (7.0.6)
Desc: Service Engine GPL Infrastructure
id: 9f112eb1-6f58-4dd4-8faa-8530467af3b9
Type: (application)
Name: Voice Mail (7.0.6)
Desc: Voicemail application
id: 8e7823e2-0e92-4470-8860-653246345f9d
Type: (application)
Name: Bootloader (Secondary) (2.1.14.0)
Desc: Service Engine Bootloader
id: 9d7b26fb-21b2-416e-8b65-425c2f8da5d8
Type: (bootloader)
Name: Core (7.0.6)
Desc: Service Engine OS Core
id: 430f25f9-0fed-48a4-b362-823937138501
Type: (application)
Name: Auto Attendant (7.0.6)
Desc: Service Engine Telephony Infrastructure
id: e3db91b0-f47d-460c-ad22-65001a5d45a9
Type: (application)
Components:
Name: CUE Voicemail Language Support (7.0.6)
Desc: Languages global pack
id: e2e81cc6-39b5-47e1-9f83-b83c897fc50c
Type: (plug-in)
Name: CUE Voicemail US English (7.0.6)
Desc: English language pack
id: 27e5e2ab-1622-4c02-8a0a-cfad0d932148
Type: (plug-in)
I have cobbled together two CUE scripts. They have validated and "work" on the AA but I need help with the following problems
1. when the scripts to directory portion the caller cannot interrupt the sequence. I would like to add and option after the entry where the caller can press "1" to dial the number.
2. once the directory has finished the script just hangs up the phone. I would like it to default back to operator...ext 890
04-10-2012 11:02 AM
CUE scripting, as any other programming, requires patience in writing and debugging.
In my opinion that's asking too much for something that need to work quick and may be changed often.
So I wrote an "universal AA" CUE script that supports the most common requirements, including what you mentioned, with only parameters configuration.
It can be acquired at www.ciscoscripts.com
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