09-08-2014 06:12 AM - edited 03-17-2019 12:04 AM
Hi everybody,
I have a lot of phones 7800 series (7821) and when i press the down arrow, i have this message "Not configured"
How can i configure this arrow?
Thanks
09-08-2014 07:29 AM
Hey,
Are they configured through CME or CUCM? Also, what version are you working with?
Thanks,
Mel
09-09-2014 01:32 AM
Hey,
They are configured through CUCM 9.1.
Thanks.
09-09-2014 01:48 AM
please can you explain? I have CUCM 9.1 and there is no phones 78xx. there are 39xx 69xx and 79xx
09-09-2014 02:00 AM
After using this package cmterm-78xx.10-1-1SR1-4.cop.sgn you can use phones 7800 series even on 9.1
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