IP Telephony and Phones

Hello,I was wondering if anyone has had any success configuring a Plantronics APU-7 electronic hook switch adapter with a Cisco 8961/9951/9971 phone? If configurations need to be made within Unified Communications Manager, where can those settings be...

Hi all. I am getting the following error trying to upload multiple phones using .txt file generated by the .csv. DEVICE :: Error : 407 The Model type for the specified Product type was not found Attached is the file i am using.  

I found an issue similar to bug id CSCsr87229 on a VG224 but with a caller ID of 11 characters.When and inbound calls to that analog port and caller ID is 11 characters longs call gets disconnected with 510  unsupported caller id length.Any ideas?IOS...

Dears,when SIP phones 3905 fall to srst mode there is no dial tone and I can see a exclamation mark (!) beside the DNattached is the configuration.Thanks

How do I log user activity in Unity Connection while their using the TUI?  specifically I have a user that always enables notification to their own extension causing a voicemail loop.

Hi,we have a 3rd Party Attendant Console connected with a SIP Trunk to CUCM with a Route Pattern pointed to SIP Trunk.Here is first the Call Flow:1. External/Internal call to main number2. Attandant Console Software and Cisco Phone Ring and the call ...

Hi, anyone has experienced idd call issue with mgcp gateway? So far I only got one gibraltar number has problems, every time I call this number, it  goes to diffetent destination, sometimes to the fire department, sometimes a fax machine, sometimes a...

Hello.I have a problem. I change the link PRA from Orange, because it was expensive. I decided I will use SIP-Trunk from one of polish service providers, because we have an older Alcatel PBX  I used a Cisco router that converts my SIP trunk to PRA. A...

         Please if this is in the wrong forum let me know.Customer has purchased 2 BE6000 server sets.  I am tasked with implementing them as High Availability.The units are coming with CUCM, Unity Connection, IM/Presence, and Informcast (paging).My ...

 I have analogue line connected to FXO port on Cisco 2851 router which is then forwarded to number 9007 on CUCM (H323 connection). On 9007 there is IVR which is redirected to a fixed phone.All incoming calls get disconnected after 2-3 minutes (time f...

I have a problem.I have been an IP comunicator right through a vpn.I can call without any problem to phones that are registered locally and the PSTN.but when I try to dial to another IP that is registered comunicator right through vpn we fail to esta...

I am setting up 2 branch offices in another state.  Each office is relatively small, with about 10 users in each.  I would like to know the best way to provide phone service to these users.  Each site has a VPN back to us for their data but are on th...

Is this the right syntax to set a a Alternate Subject Name in CallManager 10.5 for Tomcat?set web-security CH "Hawaii Department of Boating" Honolulu Hawaii US ton.state.hi.us HI-IT-UC-CM-P.dot.state.hi.us myphone.ton.state.hi.us I am worried about t...

I'm having an issue at one location. Call is received, user presses the Transfer softkey and no dial tone is heard - call transfer doesn't work even if they go ahead and dial digits.Phones and Gateway have been reset.New location, transferred did wor...

Hello We are connecting to a customers switch and they sent us a couple of Avaya 9611g phones to test with.  I have a Cisco 6513 switch.  I have the vlan configured as the default and voice vlan configured of 157.  When I plug the phone in, it only g...