05-20-2014 08:17 PM - edited 03-16-2019 10:51 PM
Hi Guys,
My customer recently bought new type of phones 8861 and 8831 for new office, I'm trying to add those phone into CUCM8.5.1, however I couldn't find them in phone list.
I'm trying to search its devicepack and patch it, but didn't find 8861 in the matrix.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html#pgfId-262585
Could you please advise? Am I missing something?
Thanks,
Cherry
05-20-2014 08:29 PM
The DevPack for that model has yet to be released, once it's published, most likely the documentation will be updated eventually.
05-20-2014 08:32 PM
Thanks, Jaime.
May I know when it will be published? My customer is going to cutover this Friday.
Or other alternative way to solve it?
05-20-2014 09:05 PM
No idea when it will be posted, reach your AM/SE for this question, there's no alternative, you need a DevPack or device enabler to allow new models to be configured in CUCM. Not even FW has been posted on CCO for that model.
05-20-2014 10:15 PM
Thanks,Jaime.
10-07-2014 01:25 PM
Device packs are available for download here:
http://software.cisco.com/download/navigator.html?mdfid=284729655&flowid=54176
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