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Hello,We are testing a couple of 8861 phones with a KEM attached on each, and the KEM keeps intermittently disconnecting on both phones. The phone shows the following message:"The Key Expansion Module 1 has been disconnected"Firmware version: sip88x...
Hello,I need to answer a customer the following question:If an emergency call is made from an ERL, what kind of information is shown on the associated onsite alert personnel phone?The CER documentation only says that the personnel receives a telephon...
I have an issue with the IP phones 7921: if I have a call in place and receive a second call, if I answer that second call it conferences rather than placing the first call on-hold. I'm running CCM5.1(3)I would appreciate any help.Thanks,Carlos
Hi, I have to do the same, except that we are running CUAC 11.0.2 on Win2008 and this version is not supported on Win2016. So my plan was to create a Win2012 jump box to restore and upgrade CUAC to version 12.0.2, and then create the Win2016 and res...
Nipun,The known fixed releases points to ES versions:12.0(1)MN38712.0(1)MN34811.7(1)ES711.7(1)ES5I have tried 10.0(1)SR1 and 12.1(1) with the same results.Thanks,Carlos
Hi Nipun,
Thanks for your reply. Yes, we use FQDN. I looked into bug CSCus18070:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCus18070/?reffering_site=dumpcr
However, rebooting the phones is not a good workaround. I have tried firmwares 11.7, 1...
Hi,Did you ever get this resolved? I am having the same issue. I also have my phones behind Fortinet firewalls, even though I have provided the security team all the ports that needed to be opened for communicating with CUCM.Thanks,Carlos
