Adding DID's to CallManager

[Randy Haddon]

hello,

 I am needing to add a new block of DID's to our call manager 9.1.2.  I have added the dial-peer into the router with no problems, but when I went to add the numbers into the call manager under Call Routing and opened up Directory Number I put the first series of DID's in,  I then assinged on of the new DID's to a phone and when I tried to call it the recording come on this number is no longer in service (rang 2 times before the recording started).  not sure what part I am missing, any help would be appreciated.

note: the block of DID's are not sequential.

Thanks,

Randy

[Jaime Valencia]

This is the Video Over IP forum, might want to move this to IP Telephony

[Randy Haddon]

Sorry about that mis-read the group name.

Randy

[Jaime Valencia]

Is the call even hitting your GW?

Are you sure the telco has properly enabled the new DIDs?

[Randy Haddon]

sorry for the delay in getting back with you Jamie, no the calls are not hitting the gateway but I am able to call out from a phone with the new extension and I can dial it internally.

I used debug voip dialpeer detail to see if the call was hitting the GW.  I also used the RTMT and saw the call going out from the new extension but nothing on the call coming in.

Randy

[Jaime Valencia]

If the call is not hitting your GW, you need to call your telco

[Randy Haddon]

Jamie sorry for the delay in getting back with you, I ran another debug and here are the results from it.

010881: Apr 5 16:00:22.838: ISDN Se0/1/0:23 Q931: TX -> SETUP pd = 8 callref = 0x4EF8
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98391
Exclusive, Channel 17
Calling Party Number i = 0x0081, '9182875499'
Plan:Unknown, Type:Unknown
Called Party Number i = 0xA1, '9182870005'
Plan:ISDN, Type:National
010882: Apr 5 16:00:22.950: ISDN Se0/1/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0xCEF8
Channel ID i = 0xA98391
Exclusive, Channel 17
010883: Apr 5 16:00:22.954: ISDN Se0/1/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0xCEF8
Cause i = 0x80FF - Interworking error; unspecified
Progress Ind i = 0x8088 - In-band info or appropriate now available
010884: Apr 5 16:00:25.698: ISDN Se0/1/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0xCEF8
Progress Ind i = 0x8081 - Call not end-to-end ISDN, may have in-band info
010885: Apr 5 16:00:27.870: ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x4EF4
Cause i = 0x8090 - Normal call clearing
010886: Apr 5 16:00:28.146: ISDN Se0/1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0xCEF4
010887: Apr 5 16:00:28.166: ISDN Se0/1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x4EF4
010888: Apr 5 16:00:32.530: ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x4EF8
Cause i = 0x8090 - Normal call clearing
010889: Apr 5 16:00:32.598: ISDN Se0/1/0:23 Q931: RX <- RELEASE pd = 8 callref = 0xCEF8
010890: Apr 5 16:00:32.618: ISDN Se0/1/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x4EF8

Thanks

Randy Haddon

[Ratheesh Kumar]

Hi

check the gateways for incoming call logs. Also check the Calling search space in the trunk. This should have access to the Phone DN partition

[Randy Haddon]

I did check to the call logs on RTMT and could see the call that I made from the phone with the new number but not the call coming into it.

Randy