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Agents not displayed

askodikara
Level 1
Level 1

‎08-23-2011 11:37 AM - edited ‎03-16-2019 06:38 AM

Hi,

Statistics for an Agent do not appear in the “Skill Agent Statistics Display” window panel on the Cisco Supervisor Desktop.( see the attachmant highlighted user is in CSD kill Groups - Skill Agent Statistics Display report does not show correct agents )

　

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askodikara
Level 1
Level 1

‎08-23-2011 11:45 AM

Hi

Software details as follows,

Package Unifide CCX enhanced

Version 6.0(1)SR01_build028

Thanks,

Asanka

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