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All SCCP phones clocks gone back 1 week early, CUCM v11.5

carl_townshend
Spotlight
Spotlight

Hi All

All my SCCP phones clocks seem to have changed time to 1 hour back 1 week early.

The SIP phones all seem to be OK.

We are running CUCM v11.5

How should I resolve this ?

I cannot afford to wait a week without changing it to the correct time

 

Many thanks

5 Replies 5

balaji.bandi
Hall of Fame
Hall of Fame

Check there the NTP Server source from, check NTP Settings sync status.

 

If CUCM is NTP Soruce post from CUCM

 

#utils ntp status

 

 

 

BB

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How to Ask The Cisco Community for Help

Hi

We are not using NTP

how is your CUCM/ Phone clock source from ?

 

BB

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How to Ask The Cisco Community for Help

It was manually set.

I tried creating a device pool and date/time group with NTP, it did not fix the issue.

I have logged a case with our third party, they said a DST fix is needed.

 

George Sotiropoulos
Cisco Employee
Cisco Employee

Have you checked if the ntp is correct on your CUCM?

utils ntp status

 

George

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