Hello,
I am having a big problem with CUCM Cluster and Unity
There was a power outage occured yesterday and all VMs crashed
1 CUCM PUB, 1 CUCM SUB , 1 CUC
all is ver 10.5.2
I made iso recovery and the servers and can now ping the servers but the cucm pub has error http 500 and error with tomcat
test - tomcat_connectors : Failed - The HTTP and HTTPS ports are not responding to local requests. Please collect all of the Tomcat logs for root cause analysis: fil
and the subscriber also stuck
there is now one another subscriber working normally on another machine
I don't have support contract valid to open a case or have any backup to rebuild VMs
the error shown in unity is
HTTP Status 404 - /cuadmin/home.do
type: Status report
message: /cuadmin/home.do
test - service_manager : Failed - Service Manager is stuck trying to start database
description: The requested resource is not available.
test - tomcat : Failed - Tomcat is not running.
test - tomcat_deadlocks : Failed - Tomcat is not running.
test - tomcat_keystore : Failed - Tomcat is not running.
test - tomcat_connectors : Failed - Tomcat is not running.
test - tomcat_threads : Failed - Tomcat is not running.
test - tomcat_memory : Failed - Tomcat is not running.
test - tomcat_sessions : Failed - Tomcat is not running
PING DB/RPC/ REPL. Replication REPLICATION SETUP
SERVER-NAME IP ADDRESS (msec) DbMon? QUEUE Group ID (RTMT) & Details
----------- ---------- ------ ------- ----- ----------- ------------------
CUCM-PUB 172.18.40.7 0.032 Y/Y/Y 0 (g_2) (2) Setup Completed
CUCM-SUB2 172.18.6.7 0.540 Y/Y/Y 0 (g_4) (2) Setup Completed
CUCM-SUB 172.18.40.2 N/A -/N/- 151009 (g_3) (-) DB Active-Dropped
Note:
I can register phones to publisher normally but can't access it GUI
