I have a ATA 186 (SCCP Firmware) registered with a CME 10.0. I am not able to send or receive a fax on the fax machine. We have configured SIP Trunk to ITSP. Here are the Facts:
- CME 10.0
- SIP Trunk to ITSP
- ATA 186 Firmware ATA030204SCCP090202A.zup (the latest one --> 3.02.04(090202A))
- ATA 186 Product ID: ATA186I2-A
- Fax machine is a ricoh multi functional Printer connected to Port 1 on ATA box
- tested ATA box with full/halb Duplex and also 10/100 speed
- Audio Parameters on ATA GUI: LBRCodec 3, AudioMode: 0x00150015, ConnectMode: 0x90000400
- When I call the fax number, I can hear the fax is pickup up the call and starting peeping.
I can see that the ATA port is registered successfullly on CME:
ephone-20[19] Mac:001D.4543.FC08 TCP socket:[2] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 1/1 max_streams=0
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:7
IP:10.130.2.1 * 10603 ATA Phone keepalive 323 max_line 1 available_line 0
button 1: cw:1 ccw:(0 0)
dn 19 number 38 CH1 IDLE CH2 IDLE
Preferred Codec: g711ulaw
Lpcor Type: none Username: all
That's what I configured in CME:
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
no supplementary-service sip moved-temporarily
fax protocol pass-through g711alaw
modem passthrough nse codec g711ulaw
sip
registrar server expires max 36000 min 600
!
!
dial-peer voice 1 voip
description ** Incoming Calls from Siptrunk **
translation-profile incoming TRUNK-IN
session protocol sipv2
session target sip-server
session transport udp
incoming called-number .%
dtmf-relay rtp-nte
fax rate disable
fax protocol pass-through g711ulaw
no vad
!
telephony-service
...
no auto-reg-ephone
...
cnf-file location flash:
cnf-file perphone
user-locale 1 U1 load CME-locale-en_US-English-10.0.2.7.tar
load ata ATA030204SCCP090202A.zup
...
!
ephone-dn 19 dual-line
number 38
!
!
ephone 20
device-security-mode none
mac-address 001D.4543.FC08
max-calls-per-button 2
username "all"
type ata
button 1:19
!
I read a lot of stuff about that it is recommanded to connect your fax to ATA Port2 or to specify the Audio- and Connect-Modes on ATA, or that it is not recommanded to use a ATA 186 (SCCP) with SIP Trunk ITSP. And of course I read on Cisco page, that we have to use ATA 186 with H.323 Firmware on CME (see Config Guide) I didn't give it a try with H.323.
Tips? Hints? answers? I know ATA's can be an annoying part, but I hope someone is out there you can help.
Thanks!