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ATA 187 unregistered in CME 9.0

nadir suliman
Level 1
Level 1

I got cisco ATA 187 (for fax) and try to configure it on CME 9.0 but it not registred on CME.

ATA platform : APP187.9-2-3-1

 

voice register global
 mode cme
 source-address 10.14.20.254 port 2000
 max-dn 80
 max-pool 80
 tftp-path flash:
 file text
!
voice register dn  1
 number 4099
 name FAX
 label FAX
!
voice register pool  1
 id mac 0C85.25A6.9798
 type ATA-187
 number 1 dn 1
 codec g711ulaw

 

 

 

 

 

3 Replies 3

Brandon Pierce
Level 4
Level 4

Is your registrar expiration set?  Try using the below.  This is a common oversight with CME and SIP.

 

registrar server expires max 1200 min 300

 

Also, make sure you are re-creating your profile just in case something got messed up.

cyoonpeacecorps
Level 1
Level 1

Have you checked the ATA187 got correct IP and TFTP server?

Go to web site (http://ATA187's IP) and check a status.

It will give you all current IP assignment, call manager and status of registration.

Check this below link.

http://www.ipbalance.com/voip/voip-configuration/1156-how-to-configure-cisco-ata187sip-on-cucme86.html

 

Also, make sure you have correct configuration file, ATA[MAC-address].cnf.xml

for the sample configuration file.

Check this link as well.

 http://www.ipbalance.com/voip/voip-configuration/1155-cisco-ata-187-sample-configuration-file-ata-maccnfxml.html

Good luck

 

Try adding username and password under voice register pool 1

 

voice register pool 1

username ATA187 password test

 

Also, please post the following debugs "debug tftp events" and "debug ccsip messages"

 

Thanks,

 

FG