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ATA 187 with fax, cannot do outside calls

JohnPeca18
Level 1
Level 1

Hi,

Can you help us with ATA187 fax issue?  Outgoing calls does not work. Ingoing calls work.

I have seen this document

https://supportforums.cisco.com/docs/DOC-25210

But I didnt find our call flow situation. Our call flow is

Telco - PRI - GW - H323 - CUCM - SIP - ATA187- Fax

What is the right configuration with this scenario?

Any help is appreciated.

CUCM Version

9.1.1.20000-5

GW image

flash0:c2900-universalk9-mz.SPA.150-1.M1.bin

ATA187 fax mode is set to NSE passthrough G711alaw

If you need any more information let me know

thanks

John

1 Reply 1

JohnPeca18
Level 1
Level 1

We solved this by commands

voice service voip
modem passthrough nse codec g711alaw

on GW