Hello,
I have some experience with the Active Recording feature managed by the CUCM and the built-in-bridge capability of the new phones (79X1, 79X2, 79X5, 89XX, 99XX...). It's when the CUCM setup a SIP session between the recorded phone and a compatible voip recorder (ASC, Nice, Witness Verint...), by sending duplicated RTP streams.
Recently, after upgrading some CUCM to the version 8.6(2a), I discovered that the feature report of this version lists the ATA186 as supported device for Recording: Cisco Unified Reporting > System Reports > Unified CM Phone Feature List
Here is the list:
Cisco 6911 SCCP
Cisco 6921 SCCP
Cisco 6941 SCCP
Cisco 6945 SCCP
Cisco 6961 SCCP
Cisco 7906 SCCP
Cisco 7910 SCCP
Cisco 7911 SCCP
Cisco 7921 SCCP
Cisco 7925 SCCP
Cisco 7926 SCCP
Cisco 7931 SCCP
Cisco 7937 SCCP
Cisco 7941 SCCP
Cisco 7941G-GE SCCP
Cisco 7942 SCCP
Cisco 7945 SCCP
Cisco 7961 SCCP
Cisco 7961G-GE SCCP
Cisco 7962 SCCP
Cisco 7965 SCCP
Cisco 7970 SCCP
Cisco 7971 SCCP
Cisco 7975 SCCP
Cisco 8941 SCCP
Cisco 8945 SCCP
Cisco ATA 186 SCCP
Cisco IP Communicator SCCP
Cisco VGC Phone SCCP
Cisco 6911 SIP
Cisco 6921 SIP
Cisco 6941 SIP
Cisco 6945 SIP
Cisco 6961 SIP
Cisco 7906 SIP
Cisco 7911 SIP
Cisco 7931 SIP
Cisco 7941 SIP
Cisco 7941G-GE SIP
Cisco 7942 SIP
Cisco 7945 SIP
Cisco 7961 SIP
Cisco 7961G-GE SIP
Cisco 7962 SIP
Cisco 7965 SIP
Cisco 7970 SIP
Cisco 7971 SIP
Cisco 7975 SIP
Cisco 8941 SIP
Cisco 8945 SIP
Cisco 8961 SIP
Cisco 9951 SIP
Cisco 9971 SIP
Cisco IP Communicator SIP
As you can see, the ATA186 is referenced as supporting the active recording feature. You can indeed select a Recording Option and Recording Profile in the line appearance like we do for the other supported models.
But, after setting this parameter to do active recording, I am disappointed and see that it does not seem to work.
I did not find any official statement to confirm or not the recording capability of the ATA186.
Do you have more information on this? Should it work?
Any roadmap for the support on the ATA187?
Thanks for your help and feedbacks.
Yorick Petey
