Attendant Consoles

[voiceguy65]

My company has been in the process of upgrading CUCM to 8.6.  However I just learned I am losing my free Cisco attendant console.  I am looking for something to replace it with.  I have not heard good things about Arc, or the ease of implementation.  I know there are some third party solutions out there and was wondering if any of you guys had any experience with them and could recommend anything.

Thanks in advance,

Allen

[Roger Kallberg · Accepted solution]

Take a look at this post, https://supportforums.cisco.com/thread/2172296

Please remember to rate all useful posts.

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[s_mcnally]

I use IQ Solutions Vista Point console.  http://www.iqnetsolutions.com/Cisco_Main.aspx

Its simple for the end users to use, but updating the BLFs can be a bit of administration pain if you have regular changes.  Company is great to work with from a support aspect.   

[voiceguy65]

Thanks for the suggestion roger, seems like a lot of positive regarding Fidelus, its nice I dont need a server!!  I have downloaded their trial and will be taking that for a spin.

S_Mcnally, thanks for the recommendation.  I will be running a trial of Iq net as well.

More to come as I test.

Thanks again,

Allen

[voiceguy65]

Guys thanks for all your help.

I have been strongly leaning towards and most likely will purchase the Fidelus solution.  After evaluating each, I have found theirs to be the easiest.  Support was good as they were able to help me w/ a few questions.  Definately would recommend them to anyone else with my same problem.

Thanks again guys!

Allen