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AXL RisPort timeout - CCM 4.1(3)

mike.giles
Level 1
Level 1

I'm trying to perform an AXL RIS SelectCmDevice request against a 4.1(3) and get an HTTP timeout every time I run the query. When I use the main ccmadministrator as the user, the request succeeds. If I wanted to perform this same query under a different MLA user account, I assume I would need to just add this user to the SuperUserGroup in the CCMAdmin page, but this also fails, but with a different error (WinHttp 12152 error code - "The server response cannot be parsed."). Has anyone been able to get this simple scenario working? My query is listed below. Thanks.

<?xml version="1.0" encoding="utf-8" ?>

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:types="http://schemas.cisco.com/ast/soap/encodedTypes" xmlns:tns="http://schemas.cisco.com/ast/soap/" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema/" >

<SOAP-ENV:Header>

<tns:AstHeader id="id1"> <SessionId>1</SessionId></tns:AstHeader></SOAP-ENV:Header>

<SOAP-ENV:Body SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" >

<tns:SelectCmDevice><CmSelectionCriteria href="#id1" > <MaxReturnedDevices>0</MaxReturnedDevices><Class>Phone</Class><Model>255</Model><Status>Registered</Status><NodeName></NodeName><SelectBy>Name</SelectBy></CmSelectionCriteria> </tns:SelectCmDevice> </SOAP-ENV:Body>

</SOAP-ENV:Envelope>

1 Reply 1

Jason Aarons
Level 6
Level 6

Did you ever resolve this? I'm having similar issue.