Hi,
I am having a problem with queue's vmbox. what is happening basically, when i stay on the line and wait for the next agent, its try to send me to the vmbox and i get this message .. " there is no VMBox associated with this extention"
application
service LB-CustSrv flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param max-time-vm-retry 2
param aa-pilot 710
paramspace english language en
param second-greeting-time 30
param call-retry-timer 20
param max-time-call-retry 200
param voice-mail 711
paramspace english location flash:
param service-name SecurCor
param number-of-hunt-grps 1
param drop-through-option 1
param handoff-string LB-CustSrv
!
service EFS-CustSrv flash:app-b-acd-aa-2.1.2.2.tcl
param call-retry-timer 30
paramspace english index 1
param service-name SecurCor
param drop-through-option 1
paramspace english language en
param second-greeting-time 35
param max-time-vm-retry 2
param max-time-call-retry 600
param voice-mail 721
paramspace english location flash:
param aa-pilot 720
param number-of-hunt-grps 1
param handoff-string EFS-CustSrv
!
service SecurCor flash:app-b-acd-2.1.2.2.tcl
param queue-manager-debugs 1
param number-of-hunt-grps 1
param queue-len 5
param aa-hunt1 730
!
dial-peer voice 710 voip
description LB Customer Service
service lb-custsrv
destination-pattern 710
session protocol sipv2
session target ipv4:192.168.100.1
incoming called-number 710
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 720 voip
description EFS Customer Service
service efs-custsrv
destination-pattern 720
session protocol sipv2
session target ipv4:192.168.100.1
incoming called-number 720
dtmf-relay sip-notify
codec g711ulaw
no vad
ephone-hunt 1 longest-idle
pilot 730
list 207, 209
timeout 8, 8
description Customer-Service
