Im facing strange issue when trying to configure BACD, Sometimes the incoming call through fxo port works fine, sometimes it goes directly to the operator huntgroup.. I dont know what is causing this issue, i have used the BACD script which has been implemented on other site as well..
Here is the config:
application service ijk-aa flash:app-b-acd-aa-188.8.131.52.tcl group-name finance param max-time-call-retry 60 param voice-mail 2222 paramspace english index 0 param service-name ijk param number-of-hunt-grps 3 param menu-timeout 5 param dial-by-extension-option 3 param handoff-string ijk-aa paramspace english language en param max-time-vm-retry 1 paramspace english location flash: param aa-pilot 2211 param second-greeting-time 30 paramspace english prefix en param call-retry-timer 20 ! service ijk flash:app-b-acd-184.108.40.206.tcl param queue-cme-debugs 1 param aa-hunt1 3111 param aa-hunt2 3222 param number-of-hunt-grps 3 param aa-hunt3 3444 param queue-len 30 !
dial-peer voice 2211 voip service ijk-aa destination-pattern 2211 session target ipv4:172.20.10.1 incoming called-number 2211 dtmf-relay h245-alphanumeric codec g711ulaw no vad
sh run | sec ephone-hunt ephone-hunt 1 sequential pilot 3111 list 2001, 2002, 2003 timeout 20, 20, 20 ephone-hunt 2 sequential pilot 3222 list 2003, 2002, 2001 timeout 20, 20, 20 ephone-hunt 3 sequential pilot 3444 list 2001
Hi For CUCM I would like to manage users via 3rd party tools like CyberArk . Would like to know if this is possible.My CUCM is already integrated with AD. I want the administrators password periodically rotated by 3rd party tool like CyberArk.&...
We have a user that needs access to finesse. Most users have a physical phone, but this user is just using a jabber client. I have added the IPCC extension to the user as well as assigned the user to the correct team in UCCX. But when th...
This article in specific refers to the VeriSign Class 3 Secure Server CA certificate. Many customers are concerned about their systems generating an alert similar to this:
local99 0 : 1: XXXXX: Feb 1 2020 14:00:00.105 UTC : %UC_CERT-0-CertExpired: ...
AXL API programming is gaining its importance day by day. The Administrative XML Web Service (AXL) is an XML/SOAP based API that enables remote management of Cisco Unified Communications Manager (CUCM) using any programming languages such as Python.