Back-up error code on Unity 7.0

[Burney Rogers]

When I backup our Unity I receive this error on the messages and only get to 88 percent on the backup.

Thanks,

Component : MESSAGES

Time Completed: 2012-01-13-10-08-54

Result Code : 1

Result String : ERROR Component : MESSAGES
Time Completed: 2012-01-13-10-08-54
Result Code : 1
Result String : ERROR

[davrojas]

Hello Burney,

I understand you are getting an error when trying to perform a Back-up on Unity version 7.x, which does not allow you to complete it to 100%.

1- Do you have any ES (Engineering Special) or SUW (Server Update Wizard) installed in the Unity system?

2- Does the error appear only for manual backups or does it also appear for scheduled backups?

3-Do you get any additional information on the System and Application logs on the event viewer?

4- Have you run the DBWalker to check your database health?

5- Do the Unity accounts have the proper permissions over the mailboxes that contain the messages you want to backup?

6- Do the Unity accounts have Exchange the right memberships  (i.e Ex2k10 Organization Management)?

Best Regards,

David Peck