Background image customisation of cisco 9951 phone

Jayesh05051988 · ‎03-24-2015

Hello All,

I am trying to upload my company logo as the background image on the cisco phones. I succussfully done with 7945 and 7962 series of cisco phones but having issue with cisco 9951 series .

When I am trying to change the backgroung image from by going to -->cisco phone 9951 -->setting-->Preferences-->wallpaper-->selectting the uploaded image., then it is showing me error " incompatible image size".

1) List.xml m using for this is as follows:--

</CiscoIPPhoneImageList>

2) Cisco IP Phone 9951 background image details that I am using:--

•Full size image: 640 pixels x 480 pixels
•Thumbnail image: 123 pixels x 111 pixels
•Directory: /Desktops/640x480x24/

3)Link I refer for my support :--

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/9971_9951_8961/7_1_3/english/admin/guide/8961995171_713_ag/9971cus.html

Thanks in advace to all for going to help me out over this.

Jayesh Chandra Sinha

Aaron Harrison · ‎03-24-2015

Hi

I wrote an app to push images to the phones from a console (http://www.ipcommute.co.uk/5-current-products/8-phone-customizer.html).

During this I found that there was a limit on the actual file size of the image you can push, so if you have the correct 'dimensions' of the image, try making the actual file size smaller. Image editors will have ways of making the image smaller in bytes, but a quick way is to save as a lower quality JPEG, then reopen and save it as a PNG, resulting in a smaller PNG that you had originally.

I think I ended up shrinking them to about 700K.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!