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BE4000 Whisper Page - Why can't we disable this?

chris.heiert
Level 1
Level 1

Does anyone know if there is a way to disable Whisper Page on the BE4000, or if Cisco plans to give us the ability to disable it anytime soon?  Per the documentation it is on by default and cannot be disabled.  When my customer uses the page feature the page is coming through across all handsets that are in use as well as over the phones.  This is very annoying to them and it would be for me as well.  I just find it odd that this would be forced on.

1 Accepted Solution

Accepted Solutions

Sreekanth Narayanan
Cisco Employee
Cisco Employee

The reason for this is that the disabling of whisper paging also requires changes on the phone. The BE4000 team is waiting for the phone team to release the load that offers support for the whisper paging optional feature. Please refer to https://bst.cloudapps.cisco.com/bugsearch/bug/CSCth19103/?reffering_site=dumpcr for updates.

The bug on the BE4000 portal side is https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvi93431/?reffering_site=dumpcr

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2 Replies 2

Sreekanth Narayanan
Cisco Employee
Cisco Employee

The reason for this is that the disabling of whisper paging also requires changes on the phone. The BE4000 team is waiting for the phone team to release the load that offers support for the whisper paging optional feature. Please refer to https://bst.cloudapps.cisco.com/bugsearch/bug/CSCth19103/?reffering_site=dumpcr for updates.

The bug on the BE4000 portal side is https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvi93431/?reffering_site=dumpcr

Sreekanth, thank you.  Fantastic explanation.  Hopefully, the fix comes soon.