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Best traces for finding transcoders

skiNEwhere
Level 1
Level 1

We have a site who does not have an MRGL configured for VM ports (either directly or through a device pool). They have a few dozen transcoders, some of which that are not added to any MRG. I believe that remote phones are using the default transcoder as a result to convert to G.711 required by unity.

What are some good traces I can use to figure out which transcoders are invoked?

2 Replies 2

Manish Gogna
Cisco Employee
Cisco Employee

You can either use the following command on the gateways hosting the transcoders

show sccp connection

OR you can collect detailed callmanager service  traces from cucm using RTMT and it can be checked there. Basically you can search for the transcoder name in the traces if that is the only thing you are looking for, since each call in the trace can have thousands of lines of data with all the signaling and other details.

Manish

Manish Gogna
Cisco Employee
Cisco Employee

Check this as well

https://supportforums.cisco.com/video/12093606/stub

Manish