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Call Diversion

nouman_nabi
Level 1
Level 1

Hi All,

I want to put call diversion on couple of extensions, for example any call comes on 2001 so automatically forward to 3001.

Please let me know what I need to do.

Thanks

Nomi

4 Replies 4

William Bell
VIP Alumni
VIP Alumni

You can use a translation pattern for this application. If the 2000 number is a phone line then you can also configure that phone line to forward all to 3000.

HTH

Regards,

Bill

Sent from Cisco Technical Support iPad App

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

thanks for reply, I want to divert call temporarily from call manager

Thanks

Nomi

The configuration Bill mentioned IS in CUCM.

If those DNs are on IP phones you can just CFA to wherever you want either on the phone or CCMAdmin

If you need to do this on a schedule do TOD.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

William Bell answer is the only way you can perfrom it via call manager!!

thanks,

Vipul Jindal