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Beginner

Call Forward 2nd Line

I know this is a very old topic but I was wondering if anything has changed in CUCM 11.  Can you CallFwd the second line on a phone?  Anyone know of anyway around this?

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Hall of Fame Cisco Employee

For the most part, no, same thing, same workarounds, use 3rd party apps or self-care portal.

Some new phones do allow that, like the 8841

Step 1 Press Forward all on any idle line from which you want to forward all calls.

Step 2 Enter the call forward target number exactly as you would dial it from your phone, or select an entry from your list of recent calls.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/userguide/P881_BK_C3A802A0_00_cisco-ip-phone-8800-user_guide.pdf

HTH

java

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