01-30-2024 07:08 AM
Hello Community,
I have two clusters: Cluster A uses CUCMv14, and Cluster B uses CME.
Call forwarding in Cluster A is OK.
Call forwarding in Cluster B is OK.
Calls between A and B function correctly, but!
Call forwarding between Cluster A and B isn't working.
How can I resolve the problem ;
thank you in advance
01-30-2024 07:11 AM - edited 01-30-2024 07:11 AM
Hi,
Can you check the CSS Activation Policy on call forwarding section on DN configuration.?
You can also change it globally on Service Paramenters --> Callmanager Service
Please let me know
Regards
Carlo
01-30-2024 07:31 AM
Please check the following:
- The CSS configured on the DN, as suggested by @Carlo Poggiarelli. The forwarding CSS might be the source of the problem.
- Check if the call is reaching the Site B CME.
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