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Call Forward to Translation Pattern

Erol Karaseki
Level 1
Level 1

Hello everyone

Customer has a sip phone enviroment with CUCM and CUC.

They demand sth like that; When a dn(2820) called and no answer, call will be forwarded to the another dn.

Everything is normal until here, but they wants;call will be forwarded to the gsm number of dn owner in hour of works and if time is out of work call will be forwarded to the security guy(2843)

So i just said that i can do it via using Time schedule of CUCM.

I configured 2 different time schedule which includes correct time periods and assign these schedules 2 new partition(InWorkPT and OffWorkPT)

I created 2 translation pattern with same number(8100) and assign different partitions to each of them(8100/InWorkPT and 8100OffWorkPT)

Under each of Translation pattern, called party transform mask has set to the number which will be forwarded.(8100/InWorkPT is translated to the dn owner GSM and 8100/OffWorkPT translated to the security guy dn)

I had also add these 2 new partitions in all CSS for being sure there will be no permission problem.

Also translation pattern had a CSS which includes all partitions.

Here is the problem begins; when i call 2820, call fails

But when i call 8100 directly for test it works.

Calling party                CUCM

INVITE->

<-TRYING

<-480 Temp.N.A.

 ACK->

I can also see after i collect sdl logs, CUCM sends "480 temporarily not available" to the calling party

Im adding this message below.

What could the problem be ?

Thanks

Caner 

1

6115947.001 |16:13:21.522 |AppInfo |SIPTcp - wait_SdlSPISignal: Outgoing SIP TCP message to 192.168.76.20 on port 25903 index 226406
[130700845,NET]
SIP/2.0 480 Temporarily Not Available
Via: SIP/2.0/TCP 192.168.76.20:5060;egress-zone=CEtcppublishercustomercomtr;branch=z9hG4bKe39bee80368b3d070e89e3041d4832c11422438;proxy-call-id=83e9055e-47f3-4cc7-9528-81c686ad8ff5;rport,SIP/2.0/TLS 192.168.76.20:5073;branch=z9hG4bKa02efd23653063a7c5ac7f33897e28214166;x-cisco-local-service=nettle;received=192.168.76.20;rport=32415;ingress-zone=DefaultZone,SIP/2.0/TLS 192.168.76.20:5061;egress-zone=DefaultZone;branch=z9hG4bKb723f385668fe624fb3649ff707a281c1422437.f2fc11bc8d3dda5f3c5068d2bcaf76be;proxy-call-id=465d69b8-8005-43c0-92b7-739397194efa;received=192.168.76.20;rport=25901,SIP/2.0/TLS 192.168.76.27:7001;egress-zone=MRA;branch=z9hG4bKa7ce2c5a262ba0dbc8741f2c12a0a2ee21329.2d7721035ebaa70d6e5dd831b830aa7e;proxy-call-id=5ab343d5-11d7-4adb-930d-aeba77cab84a;received=192.168.76.27;rport=7001;ingress-zone=MRA,SIP/2.0/TLS 10.94.176.240:59082;branch=z9hG4bK7f2581ae;received=178.247.177.98;rport=21200;ingress-zone=CollaborationEdgeZone
From: "2003" <sip:2003@publisher.customer.com.tr>;tag=2e843f0387df005444704a4b-281da507
To: <sip:2843@publisher.customer.com.tr>;tag=43399922~3934b81c-7c6f-4a3b-aa7b-18bdff2f1ac0-27582437
Date: Sun, 23 Jul 2017 13:13:21 GMT
Call-ID: 2e843f03-87df001e-55f50179-4833db05@10.94.176.240
CSeq: 101 INVITE
Allow-Events: presence
Server: Cisco-CUCM11.5
Session-ID: 00000000000000000000000000000000;remote=60c332a29cd7426bcd59b5aa43399922
Content-Length: 0

Timestamp: 3583671201522
UTC Timestamp:3583660401522
Source Filename: SDL001_100_000504.txt.gz

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

Can the call forward CSS reach that DN?

HTH

java

if this helps, please rate

Yes cf css include all partitions

so both the TP CSS as well as the callforwarding CSS contains:  InWorkPT and OffWorkPT   ?

Please remember to rate useful posts, by clicking on the stars below.

Yes Dennis. Actually i put these partitions under to all CSS

Try with CTI route point instead of Translation pattern.