cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
212
Views
0
Helpful
1
Replies

call going straight to voicemail in cisco 6945 phone

ksb
Level 1
Level 1

call going straight to voicemail in cisco 6945 ip phone. how to troubleshoot the issue? please help.

1 Reply 1

b.winter
VIP
VIP

Check the config of your DN in CUCM, check the logs in RTMT of the call.
Sounds like there is a Forward All to VM active.