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442
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Call History

Dan Lynch
Level 1
Level 1

We are using Cisco 7945,7975, and 9971 phones with Extension Mobilty that when logged out of the phone Call History is still showing on hte logged out phone, Is there anyway to turn this off?

1 Accepted Solution

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Please change the parameter 'Clear Call Logs on Intra-Cluster EM' under System > Service parameters > Publisher > Extension Mobility Service to True.

Let us know if it helps.

Manish

View solution in original post

2 Replies 2

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Please change the parameter 'Clear Call Logs on Intra-Cluster EM' under System > Service parameters > Publisher > Extension Mobility Service to True.

Let us know if it helps.

Manish

Thank you sir that resolved the issue. I was nervous thinking maybe it would log the users out or reboot the phone but it did none of those and worked perfectly.