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Call Manager 8.5, 2800 CUBE, and External Bell Ringer

CountryWhitely
Level 1
Level 1

Hello,

I have deployed VoIP to a noisy environment; gIven the noisy environment, my clients have an external bell/ringer that needs to work at the same time one of the DIDs on a VoIP phone is called. 

I  have the external bell connected to a FXS port off of my 2800 CUBE router with calls traversing the MPLS link. I set things up by creating a dial-peer off the FXS port for the ringer and setup a VoIP phone in CUCM 8.5 with the same DID.  When I call the asssigned DID, the external ringer rings, but the phones does not.  The only way the VoIP phone will ring is if I don't have the bell configured on the FXS port.

I  searched for ideas/answers on the board, and found that some said to  use the stcapp option and to set the maximum call option to 2 or higher  on the number in call manager.  However, this made no difference; I can  either have the bell ring, or the number - but not both.

Anyone have any ideas?

dial-peer voice 502 pots

description External Bell

preference 1

destination-pattern 9195551212*

incoming called-number .

port 0/1/2

!

*NOTE:  Number changed for example.

Thanks!

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Already discussed here:

https://supportforums.cisco.com/message/3700476

Please do not open thread duplicates.