Call Manager password Recovery

[georges_nassif]

Hi, can you please help me in recovering the application Call manager ccmadmin password (not the OS password)

Thanks in advance

[benzhao98 · Accepted solution]

You can change application name and password in ssh mode or on server's screen directly.

[georges_nassif]

Thanks, but how if i lost the old password?

Thanks

[benzhao98]

Change the application username and password do not need old username&password, please try.

[Rob Huffman]

Hi Georges,

Try this great, great post from Michael @ Cisco;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=IP Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB?cmd=display_location&location=.2cc0bd9a

Hope this helps!

Rob

PS: I see that these don't paste properly anymore, so just copy/paste in a new window.

[georges_nassif]

Hi Rob,

Thanks for the info, but this helps in recovering the OS password, i have the OS password, i can log to CCM OS page, but i can't log to the CCM application where i can configure the call manager features, i need to reset this password, how to do it?.

Thanks for you help

[Rob Huffman · Accepted solution]

Hi Georges,

Sorry, but from Michaels post isn't this what you are asking :)

"* The ui_administrator_name and password is used to log into the CCMAdministrator web page. To change the CCMAdministrator name or password, use the following commands from the CLI:

utils reset_ui_administrator_password

utils reset_ui_administrator_name

Cheers!

Rob

[georges_nassif]

Hi Rob,

Thanks a lot, it worked very well

Thanks