Call manager/Unity upgrade from 7.1.3 to 8.6(2a)

[alialjamri2008]

I have ordered the upgrade media through PUT page, I received numbers of CD's and the e-delivery for the licenses plus other software patches but without the upgrade procedure steps as this contain major and minor upgrades, please guide me to find the details procedure steps.

Thanks,
Ali

[acampbell]

Ali,

You will have to READ the 8.6.2A release notes.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862a.html#wp2058416

According to the CUCM software upgrade matrix you can go directly from 7.1.3 to 8.6.2a so long as your hardware suports the upgrade.

Regards,
Alex.
Please rate useful posts.

[Rob Huffman]

Hi Ali,

The upgrade from 7.1(3) to 8.6(2a) is a direct upgrade path as shown;

Check out Table 4:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf

So you won't have to run a multiple hop upgrade, but the move to 8.6 does incorporate

a new "Refresh" upgrade portion (see below)

You will have to determine what version you current servers will support this is the "master" list for Server support;

Supported Cisco Unified Communications Manager Releases by Server

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html

Check out this great doc from Saurabh for the refresh upgrade notes for the final step to 8.6.

This Refresh Upgrade will also apply to your CUCM 8.6 final step;

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application/blog/2011/08/11/checklist-before-upgrading-to-unity-connection-86

And read great the attachments from Ryan

Cheers!

Rob

Attachments:

• ciscocm.refresh_upgrade_v1.1.docx (16.2 K)     Preview
• CUCM Upgrade to 8.6.1 ver1.2.pdf (869.3 K)     Preview

EDIT: hey Alex ...hope all is well! +5 for this and for trumping my horrendous typing skills

"Show a little faith, there's magic in the night" - Springsteen

[philippe.cousineau]

Where can we see the Unity connection upgrade path for a migration.

It is easy to find for CUCM but I cant find it for unity !?!

ex : I would like to know for version 9.x what is the available upgrade path..  from which version it will be a direct upgrade, etc..

[Rob Huffman]

Hi Philippe,

Here is the required info

You can upgrade from the following versions of Unity Connection directly to version 9.1(1):

•9.0

•8.6(x)

•8.5(x)

•8.0(3x), 8.0(2x), and 8.0(1)

•7.1(5x) and 7.1(3x)

All corresponding service updates and engineering specials are supported for each branch.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/release/notes/911cucrn.html#wp1232121

Cheers!

Rob

"go easy...step lightly...stay free " 

- The Clash