Call Manager won't boot

[Peter Kim]

I have a call manager cluster with one publisher and two subscribers.  Over the weekend, I had to reboot all of them.  One of the subscriber won't boot.  I guess it got rebooted... however, I'm not able to ping.  I'm CLI command line through vSphere.  It seems fine.  how can I bring up network connection back?  Or, should I reboot it again "utils system restart"? 

[Venkatesh Perumal · Accepted solution]

services takes time to get restated, please check if all the services has started by 'utils service list' .

Since the servers are in the vsphere same location, you can try restarting the server again if the services didn't come up or taking extra time than usual. whats the cucm version.

[Peter Kim]

I ran "utils system restart" command and now it is up.  I'm able to ssh into it.  On the same subscriber, I ran "utils service list" and I noticed few services didn't get start.  I guess some services won't run for subscriber?

Cisco AXL Web Service[STOPPED]  Component is not running

Cisco CAR DB[STOPPED]  Commanded Out of Service
Cisco CAR Scheduler[STOPPED]  Commanded Out of Service
Cisco CDR Repository Manager[STOPPED]  Commanded Out of Service

Cisco Extension Mobility[STOPPED]  Component is not running
Cisco Extension Mobility Application[STOPPED]  Component is not running
Cisco IP Manager Assistant[STOPPED]  Component is not running
Cisco License Manager[STOPPED]  Commanded Out of Service
Cisco RTMT Reporter Servlet[STOPPED]  Component is not running
Cisco SOAP - CallRecord Service[STOPPED]  Commanded Out of Service
Cisco Tomcat Stats Servlet[STOPPED]  Component is not running
Cisco Trace Collection Servlet[STOPPED]  Component is not running
Cisco UXL Web Service[STOPPED]  Component is not running
Cisco User Data Services[STOPPED]  Component is not running
Cisco WebDialer Web Service[STOPPED]  Component is not running
Platform Administrative Web Service[STOPPED]  Component is not running
Primary Node =false

Thanks for your help.

[Dennis Mink]

Peter,

In general, give it 20 minutes to reboot and bring all services up.  From experience, i noticed that the Cisco Tomcat service is notoriously slow to start, that is why your web GUI is onreponsive for a substantial time after a reboot.