08-10-2022 08:24 AM
CME 12.0 // All 8851 phones
Having a devil of a time here getting Call Park BLF's to work. I have two BLF speed dial line appearances setup system wide for two call park slots on 8851 phones. I can not seem to get the BLF's to illuminate at all when a call is parked on either slot. Is this possible on 8851 phones running CME 12.0?
There is no indication that a call is parked on either slot without the lamp illuminating.
Thanks!
08-10-2022 10:47 AM
Update; below are pictures of the phone screen and also the dn config for each park slot. Are we missing something here? The white circle "P" never changes on the phone and the BLF never illuminates when a call is parked - on any phone system wide.
08-10-2022 12:54 PM
Maybe you could share the BLF configuration as well as that would make it easier for anyone to help you out.
08-10-2022 01:08 PM
08-10-2022 02:07 PM
Not sure if this still applies, but according to this document it is not supported on SIP phones.
08-10-2022 02:42 PM
Just got it to work! Just needed to add "allow watch" to the ephone-dn's for the two Call Park slots. BLF works perfectly now. Thanks for your help!
08-10-2022 11:18 PM
Great ’:-)’
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