Call Park Length - Unified CM 7.1

[rwamstutz]

Hello. A quick question regarding call park in v.7.1. How can I extend the length of time that a call can be parked? on v4 we had 3 minutes approx, however right now on 7.1 we are only at 1 minute. Thanks for your help.

[Rob Huffman]

Hey Rob,

I was just looking at this recently :)

Call Park Reversion

Call Park Reversion Timer - Default specifies 60 seconds. This parameter determines the time that a call remains parked. Set this timer for each server in a cluster that has the Cisco CallManager service and call park configured. When this timer expires, the parked call returns to the device that parked the call.

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Note: To set the timers, choose System > Service Parameters and update the Call Park Display Timer and the Call Park Reversion Timer fields in the Clusterwide Parameters (Feature-General) pane.

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00806b7ecb.html

Hope this helps!

Rob

[rwamstutz]

Thanks for your quick response...do you know, will this reset the phones?

[Rob Huffman]

Hi Rob,

You are most welcome my friend! This will not reset the IP Phones.

Cheers!

Rob