Hi, I have a CUCM 7.1.3 which calls should be recorded, the recordings are performed by server Oreka, reviewing recorded calls only shows the called party number as the local party and not show the called number true.
recorded is vlan 21 "agents phone"
example: calling number 104, called number 0056995413559 shows the following local party 0056995413559 remote parte blank.
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...