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call rex callmanager express

whanson
Level 2
Level 2

    Has anyone done an integration with callmanager express.  Problem I am running into is the customer wants a beep to indicate the call is being recorded. I understand that under straight callmanager with the sip trunk and profiles but not with callmanager express.

thx             

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

CME does not even know that the call is being recorded, so it cannot play beeps.

You can use a TCL script to announce that the call is being recorded. Mine can be acquired at http://ciscoscripts.com.