cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
314
Views
0
Helpful
1
Replies

Call routing in wrong time period

My customer using CUCM 6.1.5. One day, calls routing in wrong time period. During working hour, call routing follow Offwork period. For example, One user was set up call forward to mobile when offwork period but during business day calls are forwarding to mobile as well. It's occur with operator as well. Otherwise, call from PSTN is working fine.

For now, I have change routing in Offwork period to route call like business day. Time peride still the same.

Do you guy face this problem? How do I fix it? (It's working before and no configuration change)

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Are you sure the config wasn't changed in the time periods to other setting (time or based on originating caller?)

Has the time of the server changed??

I'd suggest you to delete and recreate the config

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate