Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello there,I would like to know if the CUCM is compatible with Microsoft server 2008 and Microsoft Exchange server 2010.Thanks.
Is this possible in CCM itself? A bunch of us can't think of an elegant way to do it - if at all.We have a customer with an outsourced contact centre. If the Contact Centre forwards the call to an extension within the customer organisation, the custo...
Hello,I have a problem on the voice ports of a 3825 Router, randomly the voice ports stop working, a shut noshut doesnt solve the issue, while a reboot of the router does solve it. I have attached the logs before restarting the router. Could it be a ...
I am sitting here considering my capitol request for 2012 wondering if I should move our deployment to Gatekeeper based CAC or just stick with location based. Just wondering if anyone had comments, opinions, or recommended reading.I have 4 clusters d...
Hi everybodyRecently i installed a CCMBE version 6.0 but when a user try to consult the voice mail the unity play the Auto Attendant and didn't play the option to enter the password to login, the user need's to press # and then user and password.PS:...
Just wanted to ask if you knew if it was possible to monitor all cisco agent desktop’s chat sessions with my employees. I am running the supervisor desktop and I can currently listen to their previously recorded calls, but I am not aware if there is ...
I have just purchased a UC560 for my office VoIP system. Cisco sales assured me that the WIP310 wireless phones would work with it but they don't appear in the list of supported phones. How do I get them defined on the system or a SIP softphone for t...
Hi Guys,My Customer have a one CallManager 7.1.5. I created the user and set the following privilegious: CAR Administration (Because He need verify the CDRs), CCM Phone Administration, CTI Enable, Extension Mobility Authentication Proxy Reg. I logged...
Hi. I have a CCM 8.5 with sip trunk to 2911 cube and PSTN, CCM---->SIP TRUNK--->CUBE--->SIP--->PSTN. I have a sip profile assigned to sip trunk with early ofer and send send-receive SDP in mid-call.When I make a calling from sccp phone to PSTN the ca...
Dear All, I have some problem in pub and sub in IP phone i can see only active CM but not stand-by NODE lic is used in pub i can see both callmanagers services are manualy up in PUB/SUB i have done this many time before CM version is 7.xx...
Dear All , I am having some problem with MCS 7816 (IBM x2350)server on the front panel (Attention light is on ) at the time of boot-up there are some errors.1) 289 DIMM D03 is disabled2) 19990xxx boot sector error cannot read the disk.Please He...
Hi, As a part of security hardening we have disabled external call tranfer in the enterprise parameter of call manager. Now customer has a requirment to enable for the receptionalist . Is there is any way to allow call transfer for individual?Thanks...
Hello, I have just installed a CUCM cluster version 8.6, and I don't find out the spanish locale file to download from cisco.com. The latest version is 8.5, but when I try to install it I receive an error: "Major and minor version numbers obtained fr...
Hi All, CUCM Version:7.1.5 I am getting following error when taking the call manager back up. I have attached both screen shot and tftp logs. Highly appreciate if some one can help on this...ThanksSanoop
I want to upgrade the firmware of individual cisco 7912 ip phone for testing purpose in cisco call manager 4.3 enviornment in production.Where should i copy the new firmware in call manager 4.3 in such a way that the old firmware is not replaced.Also...
