12-09-2020 01:41 AM - edited 12-09-2020 02:22 AM
Hi,
I'm opening a new thread cause I can't find my question into any board.
In my setup I have a CUCM (v 12.5.1.10000-22) and some Cisco VOIPs connected to (i.e. 8841/8851/8861).
Since I registered few new phones, some server parameters must have been changed not by my will, and a unhappy behavior started to happen:
every time I try to make a call, if I firstly pick up the handset and then digit the number I want to call, my phone immediately send invite on the first digit and then update with notify (i.e. if I want to call 1234, the phone send 1 invite and 3 notify: 1@myserver when I press 1, then notify for 2, 3 and eventually 4).
In the past my phones were showing the button for manual call start that now it's disappeared and replaced with this unwanted auto-start.
I'm sure it depends on some parameters automatically changed, but I can't find them in documentation.
Does anyone have some advice?
UPDATE: this behavior started after a SIP trunk to other sever (no CISCO) has been established.
12-09-2020 02:38 AM
12-09-2020 03:37 AM
Thank you Mohammed for your answer.
At least I know where focus my investigation.
I tried to enable 'Enbloc Dialing' both for Common Phone Profile and a specific phone from my pool, but the behavior is still the same.
About the 'overlap send/receive' for my trunk configuration I can't find where it is the flagable setting on the CUCM admin page, could you tell me more?
12-09-2020 03:51 AM
You can find it on the route pattern page which is using your SIP Trunk Route-List. For enbloc dialing, you can enable as I recall from the phone configuration window if you navigate down to the device specific settings section (the last section)
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12-09-2020 08:15 AM
Ok, I found a similar setting but I wanted to be sure. It is already unchecked.
Same for Enbloc, it is enabled both for common profile and for specific phone in the pool, but it doesn't resolve my problem.
Is there something else I can do?
Could it be something related to dtmf or outside dial tone?
Thank you for your support
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