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Caller ID displays incorrect information - CUCM 8.0

stc-cisco
Level 1
Level 1

Using Cisco Mobility feature to share cell phone w/ Desk phone (CUCM 8.0).  Calls to Desk phone show up on cell phone caller ID as company area code-exchange and the callers last four digits.  This makes call back from the cell impossible.  How can I get cell phones to show correct area code-exchange-number?

1 Reply 1

Adam Thompson
Level 4
Level 4

What is the call path? Does it display on the desk phone correctly? If it does, then I would think there is some type of digit manipulation occuring either in CUCM or on your router.

If you run 'debug isdn q931' on the outbound call to the cell, do you show the proper number being sent to Telco?

HTH

-Adam

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