Caller Input in CDR reports

[Kiewit Support Services]

Does the CDR tell you what the caller input was?  We have a system that we can transfer a call out from by pressing number 2 on the keypad.  Does the CDR tell you that clearly or where would I need to go to find that kind of information?

[Jaime Valencia · Accepted solution]

DTMFs are not logged in CDR records, the only possible way in which you could get that info would be parsing the traces for the calls.